As professional caregivers, death and the dying process is something we deal with first-hand with our clients. We need the skills to listen, observe and respond skillfully to a client’s changing physical and emotional needs. We approached Kim as soon as we set out to build our Professional caregiving Training curriculum on end-of-life and grief. Her expertise, unique perspective, authenticity and approachable teaching style get right to the core of what’s most important for caregivers to know. Kim understands the balance between personal and professional grief and living with dying. She weaves in meaningful and heartful stories – stories that really teach, stories that encourage sharing, and stories that instill new ideas and approaches to care. She is wise, kind, upbeat and insightful.